Accessible Service for Persons with Disabilities
The Office of the Fire Marshal is committed to providing accessible services to persons with disabilities. To provide feedback on these services or to request copies of our accessible customer service policy and feedback process, please follow the instructions noted below.
Provide Feedback
Your feedback on our performance in serving persons with disabilities is welcome. If you have any comments or suggestions for improvement, please let us know:
- By Telephone: (416)-325-3100 or toll-free at 1-800-565-1842
- By Mail: Office of the Fire Marshal
5775 Yonge Street,7th Floor
Toronto, Ontario M2M 4J1
Attention: Corporate Services - In person: Please visit any one of
our offices and complete the
Feedback Form available at the front desk or
speak to an employee.
- Online: Use our online feedback form.
Feedback is collected in accordance with Section 7 of Ontario Regulation
429/07, Accessibility Standards for Customer Service made under the
Accessibility for Ontarians with Disabilities Act, 2005. Any personal
information provided with this feedback will be used by the Office of the Fire
Marshal to contact you if a response is requested.
Available Documents
To request a hardcopy of the OPS Accessible Customer Service Policy and/or the Ministry of Community Safety and Correctional Services Feedback Process for Services Provided, please contact the Office of the Fire Marshal either by telephone, by mail, in person or online as provided in the feedback instructions.
At the time of request, please indicate if the documents are required in an alternate format.
